5 Dec 2017

mHealth Officer


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Job Description

mHealth Officer – Mogadishu

Career Categories: Program/Project Management
Country: Somalia
City: Mogadishu
Theme: Health
Years of experience: 3-4 years

Closing date: 12 Dec 2017
Google Pilot Project Summary:
For the past three decades, protracted armed conflict in Somalia along with drought and famine, has resulted in mass displacement and a crippled health system. In urban Mogadishu, home to more than 369,000 internally displaced Somalis, only a small percentage of women and children present at a facility for immunization and family planning services. Those that do arrive may not receive the health benefit of the service if they are required to return for follow-up visits. As a result, women and children are at increased risk of sickness or death from vaccine-preventable diseases and unintended pregnancies.

The integration of Google Plus Code technology into IRC’s existing mobile technology has the potential to improve the uptake of critical inventions that require timely care-seeking and/or multiple contacts with health providers to get the full benefit of the service. Geo-coding will facilitate the creation of color-coded maps that estimate equity and uptake of services across the project sites, which in turn will enable smarter service planning. Auto-generated lists from IRC’s mReach technology, coupled with game-changing location data from geocodes, will enable community health workers to more efficiently track women and children who are due for or have defaulted from services.

Summary of Responsibilities:
Under the direct supervision of the Plus Pilot Project Manager the, mHealth Officer will be responsible for gathering requirements and implementing CommCare, a data management platform that can be accessed online through a website and both on/offline via a mobile application. The scope of work includes support, troubleshooting, data analysis and iteration of the CommCare tool as well as the data management and quality audit functions for the routine data collected under the Google + project.

Key Responsibilities

Train health care workers on use of mHealth tool (related to both the functionality of the hardware and the capability/functions of the software)
Troubleshoot mHealth tool in the field and escalate issues to the supervisor immediately, if unable to resolve
Monitor facility HCW activity to ensure that all registers are up to date, forms are being submitted and phones are being synced with the server
Ensure data is available for routine reporting
Lead data analysis and data quality auditing related to the mHealth intervention
Analyze routine data collection and facilitate program team to determine actions needed
Continuously mentor health workers on the use of mHealth tool
Review records for completeness, accuracy and compliance with regulations and safeguard data for control quality improvement efforts
Generate reports as needed to monitor the program performance
Participate actively in the enforcement of Quality Assurance (QA), Quality Control (QC) and Quality Improvement (QI) measures for mHealth interventions
Carry out any other activities deemed appropriate by the supervisor.
Reporting and Coordination:

Document learning and actions throughout the process and submit documents on learning at least once a quarter or as required
Support fellow team members in capturing and documenting best practices and success stories for learning, reference and dissemination
Represent IRC Somalia at mHealth and other related forums as need may arise
Required qualifications and experience:

Bachelor of Science degree in Health Information Management or Masters in a related field
Minimum of 3 years’ experience in implementation of mHealth programs.
Previous work experience in the field of public health required.
Experience in training groups of non-technical users on data collection methodologies and the use of mHealth applications for data entry, management and analysis
Experience in implementing mobile-based projects, troubleshooting and implementing technology in urban areas
Experience in programming / designing health solutions
Possesses technical capabilities with software and mobiles as well as confidence in excel
Understanding of Somalia context and experience of working in a conflict area preferred.
Full description of this position and application details can be viewed through our website https://www.rescue.org/careers

Deadline for Applications: 12th December 2017. Applications will be reviewed on a rolling basis.

IRC is an Equal Opportunity Employer
International Allowances are not available for this position


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