13 Sep 2017

Operation Officer


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Job Description

Job ID: #2216649
Career Categories: Program/Project Management
Country: Somalia
City: Mogadishu
Theme: Mine Action
Years of experience: 10+ years
Job type: Consultancy


CTG support and manage humanitarian projects in fragile and conflict-affected countries around the world. With past performance in 15 countries – from the Middle East, Africa, Europe, Asia and Central and South America – we offer a holistic fabric of project management, implementation and support. Skilled in emergency response to crises such as the Ebola outbreak in West Africa, we have the ability to act quickly (crisis response teams can be on the ground in 24 hours) and to establish structured operations in high-risk environments. CTG recruit and manage qualified, skilled teams with extensive experience operating in challenging conditions.


Our client is a division of the Office of Rule of Law and Security Institutions (OROLSI) in the Department of Peacekeeping Operations (DPKO). Our client is mandated by the United Nations General Assembly (RES/68/72) to ensure an effective, proactive and coordinated response to the problem posed by a wide range of explosive hazards. Legislative mandates also recognize our client technical expertise in responding to threats posed by unsecured and unsafe conventional weapons and ammunition stockpiles. As an office within DPKO, our client supports peacekeeping and special political missions in accordance with security council mandates.


Role objective:

Our client as a component of the UNSOS provides explosive hazard management capacities, including mitigation, to AMISOM as part of a logistical support package. Non-lethal tactical advice and analysis is delivered by our client Technical Advisers located in each AMISOM sector HQ and at AMISOM force HQ, who support AMISOM planning and operations. Our client support includes both enabling (“operate in spite of IEDs”) and response (“defeat the device”). As a component of the UN Mission in Somalia (UNSOM) our client also supports the federal govt. of Somalia, including the Somali Police Force, Somali Explosive Management Authority and National Security Adviser. The UNOPS Peace and Security Cluster (PSC) supports and facilitates the work of our clients other UN partners and govt’ s in some 18 countries and territories affected by explosive-hazards. The UNOPS PSC provides specialized project management services to efficiently support our client in delivering essential work on the ground in emergency, post-conflict and peacekeeping environments with the aim of promoting peace and security, protecting civilians and ensuring long lasting human security.

Expected output:

Advisory Role:

Provide non-lethal tactical analysis, advice and information regarding explosive hazard threats to better inform mobility planning processes.

Advise on defensive non-lethal combat engineering response and movement planning and provide recommendations for all mobility operations.

Prioritize, co-ordinate with the AMISOM Sector Commander and his staff to implement all operational tasking including EOD/IEDD callout response, providing operational and technical planning/advice to the AMISOM Sector Commander within the relevant sector.

Provide technical advice on route analysis, mapping, current IED threats, possible vulnerable points, historical data, provide information for convoy planning and convoy commanders and support the operations planning for the Mission Enabling Unit (MEU).

Provide input into AMISOM doctrine and TTPs as it pertains to explosive hazard mitigation.

Act as a bridge between Sector Headquarters (SHQ) and Force Headquarters (FHQ) for information regarding explosive hazards and support collation of information at HQ to provide an overall up-to-date analysis for FHQ on the explosive hazard threat in the sectors.

Provide mapping and detailed threat analysis, in coordination with UNSOS GIS, for planning purposes.

Following a detailed assessment, will recommend a tailored package of services/assets to each Sector Commander based on need, available resources (equipment), explosive hazard threat, conditions on the routes and based upon the training and experience of troops.

Provide recommendations to Sector Commanders on appropriate deployment of our clients contracted assets and support centralized command and control of assets available to the Sector Commander.

Contract Management:

Oversee and supervise the delivery of any contracts with partners/implementer’s to ensure contractual conformity.

Coordinate and task implementing partners/contractors to deliver training and mentoring support to AMISOM explosive management operations.

Management, control and security of all explosives utilized by contractors and implementing partners in Sector 4.

Conduct routine on-site (when security situation permits) quality assurance of all organizations operations as part of the accreditation process.

Conduct a M&E review of the partners contractors quality management process.

Ensure that contractors are conforming to approve SOP and conducting safe and effective EOD/IEDD operations.

Ensure a quality management approach is taken to all EOD/IED and explosive management operations performed in the relevant sector.

Implementation of a quality management system, ensuring that the system is being applied in a fair and equitable manner and that accreditation and monitoring do not interrupt or delay operations.

Representation, Coordination and Administration:

Fulfill the role of our clients representative for the relevant sector overseeing all of our clients operations in the sector.

Perform comprehensive administrative management of the respective office.

Provide training and mentoring for our clients staff on relevant topics.

Provide co-ordination support to all our client operational activities (police support project, humanitarian project, AMISOM support project and WAM project) in the relevant sector.

Support establishment of an operations room for planning, briefing and debriefing in the sectors.

Provide weekly and adhoc reports on operational activities and contextual/political implications on the projects.

Provide input towards our client internal strategic review processes, provide recommendations to improve the quality of projects.

When requested, fulfill the role of Investigating Officer for detailed independent investigations or boards of inquiry for explosive hazard accidents or incidents.

Other tasks as directed by the Project Manager.

Project reporting:

This role reports to the Project Manager.

Team management:

This role does not have team management responsibility.



§ Master’s degree in any relevant discipline. and/or Bachelor’s degree in any discipline.

Work experience:

§ Minimum of 5 years of demonstrable relevant Military experience.

Geographical experience:

§ Minimum of 3 years of experience in Africa with local experience in Mogadishu is an advantage.


§ Fluency in English (essential) and French (desirable).

Key competencies:

Partnering: Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Results Orientation: Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Solution Focused: Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Effective Communication: Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Leading Self and Others: Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Integrity & Inclusion: Treats all individuals with respect, responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Agility: Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Qualifications Required:

Military Experience at the Officer level or Warrant Officer/Senior NCO (Non-Commissioned Officer) with a minimum of 11 years of relevant experience.

Advanced University Degree (Master’s Degree or equivalent) with a minimum of 5 years of relevant experience.

First Level University Degree (Bachelor’s Degree or equivalent) with a minimum of 7 years of relevant experience is an advantage.

Years’ Experience:

Communication skills associated with diplomacy, relationship building and representation.

Demonstrated capability of rapid decision-making (with little margin of error), under conditions of extreme stress.

High standard of physical fitness, able to live in remote locations with poor access to communications.

Internationally recognized driving license.

Knowledge of UN systems and UNOPS procedures as desirable.

Computer literacy, in particular the use of MS Office package.


Fluency in written and spoken English is required.

Basic written and spoken French is an advantage.

Other relevant information:

To be advised.

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