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13 Jan 2019

Card Business Manager

Job Description

International bank of Somalia (IBS) is a sharia compliant commercial bank licensed by the Central Bank of Somalia. The Bank’s mission is to be a trans-formative financial solutions provider for a better society, and has a vision to be the leading and innovative international Islamic Financial Institution (IFI). As a peoples’ bank, it positions itself as an attractive place to work in.

THE POSITION: Card Business Manager

The IBS bank requires to hire a person for the position of Card Business manager. The job will involve managing the business in all its forms including, strategy, distribution, operation, financial reporting, and management of staff.

Position: Card Business Manager

Job type: Full time

Location: Mogadishu

Duties and responsibilities

  • Managing the card center unit for IBS bank with the following main tasks: –
  • Create card awareness/Usage
  • Card usage and distribution
  • Administer card unit
  • Handle customer service complaints
  • Create synergies in all units/ depts. in the bank for wider card usage
  • Mitigate card risk though a robust policy framework for the bank in liaison with MasterCard and ensure full compliance for the same
  • Manage and adhere to 3rd party SLA and suppliers. Ensure the bank is not exposed and settlement for transaction is done within stipulated time.
  • Ensure MasterCard quarterly statistics are prepared and forwarded to the third party processor in time
  • Ensure the bank is compliant with all regulatory bodies such as MasterCard/Visa and other local regulatory bodies in terms of chargeback and dispute resolution. Ensure bank is not

‘timed out’.

Qualification and skills sought


  • Bachelor’s degree in Business, IT or any other related field.
  • MBA (Added Advantage)
  • Professional Qualification. Preferably visa and MasterCard Courses
  • Good command of Somali and English language


  • At least 4 years of relevant experience in banking operations
  • Experience in card center operations will be an added advantage
  • Project Management and IT proficiency

Competency and Personal attributes

  • Self-motivated and ability to multitask and provide leadership.
  • Team player with exceptional communication, public speaking & interpersonal skills.
  • Hardworking, self-disciplined, reliable, honest, a diligent planner & result oriented.

If you believe you meet the above specifications, send your application letter and curriculum vitae mentioning your current/last work with copies of your credentials before 19 Jan 2019, to:

Apply for this Job

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