2 May 2018

Head of Monitoring, Evaluation, Accountability and Learning (MEAL) for Somalia Country Office

Job Description



Head of Monitoring, Evaluation, Accountability and Learning (MEAL) for Somalia Country Office.

TEAM/PROGRAMME: Research Evaluation LOCATION: flexible – Somalia/SL or Nairobi
Analysis Learning and Monitoring (REALM)  
GRADE: TBD POST TYPE: National (Kenyan or Somalia)/
  International (flexible, Somalia/SL or Nairobi )

Child Safeguarding:

Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.


The Head of MEAL will take the overall responsibility of implementing the systems under MEAL framework and SCI MEAL approach in Somalia/Somaliland by ensuring strong, accurate and timely monitoring systems for all projects including indicator performance tracking, appropriate and accurate data management, use of quality benchmarking and action trackers for accountability, reporting and learning. S/He will take lead in managing consolidation of Country Office Program Quality Key Performance Indicators on MEAL, contribute to quarterly and annual SCI reports for the Country Office. S/He will be responsible for developing and updating CO MEAL standard operating procedures in with line SCI MEAL standards. S/He will work with thematic leads/specialist to develop log-frames/results frameworks and ensure that there is consistency at different level of results, and that results lead to program goal and indicators are SMART, consistent at different levels of the results. As a member of Extended Senior Management Team (ESMT), the role will also involve analysing the data and provide strategic input to the country leadership.


Reports to: Director, REALM

Dimensions: Save the Children Somalia/Somaliland is currently implementing Category 1 humanitarian response due to the drought caused by five consecutive rain failures in the country. The total project portfolio of the country office ins 2017 was about $120 million through over 60 projects. The portfolio consists of a combination of short-term humanitarian programming as well as long-term development projects.

Staff directly reporting to this position: Country MEAL Manager, 3 Area MEAL Managers and 2-3 project M&E Managers.

Monitoring and Evaluation

  • Ensure effectiveness of the Monitoring and Accountability systems in maintaining and improving quality of services delivered by the country office.
  • Strengthen efforts to create greater efficiency in MEAL systems by continued harmonization with SCI (and other relevant) standards and use of digital technologies
  • Ensure that the organisation delivers on all internal and external MEAL requirements in a timely manner and with high quality information.
  • Strengthen the MEAL systems and processes to assure systematic tracking of achievements and progress towards project objectives and outcomes.
  • Work with Technical Specialist (TS) to utilize and develop sector/thematic quality benchmarks for all activities implemented within a given sector/theme including any new activities that may be introduced in the program on an ongoing basis
  • Review and advise on consistency, expected results/indicators, and other elements of log-frames/results frameworks to ensure quality
  • Ensure that data collection methodologies used at field level are standardised, enabling the specific vulnerabilities of different target groups to be captured and analysed.
  • Develop a comprehensive MEAL plan (includes indicator and performance tracking table-IPTT, data collection tools, accountability plan, project quality bench marks) in collaboration with program



teams at the inception phase

  • Review programs IPTT, review and oversee consolidation of Output Trackers and other humanitarian MEAL requirements.
  • Guide Area MEAL Managers to address any gaps in programme quality assurance and in MEAL frameworks implementation
  • Triangulate and analyse monitoring data to generate high level summary of MEAL systems for senior leadership. Present MEAL outcomes (Status on program Performance, issues emerging from Quality monitoring, issues emerging from accountability systems, research outcomes, lessons learnt) for discussion at ESMT (CO or field Office) or area level.

Accountability & Participation

  • Ensure that all staff at all levels, including senior managers and directors, fully understand and promote accountability in general and to children in particular, through training and coaching.
  • Contribute to improvements in existing policies and procedures to enhance effective accountability mechanisms.
  • Training on staff, partners and stakeholders on Accountability, core humanitarian standard (CHS), Sphere standards.
  • Develop and report against accountability and participation-related indicators and issues, and produce quarterly and annual reports on the accountability and participation work.
  • Ensure that participation activities are well documented and learning is shared with Save the Children Somalia/Somaliland programme, and Save the Children members.
  • Ensure that child participation activities are appropriately planned and budgeted for in programme design and funding applications.
  • By facilitating information sharing with key stakeholders, including beneficiaries, ensure that Save the Children promotes transparency throughout all stages of implementation.
  • Ensure that project activities are designed to promote feedback and response mechanisms and include systems to effectively manage complaints.
  • Ensure that activities are carried out to raise awareness of prevention of sexual exploitation and abuse and handling of serious complaints in line with child safeguarding policy.


  • Identify critical knowledge gaps to include in learning agenda for the country office.
  • Work with in-house researchers to strengthen analysis and communicate programmatic learning (through document sharing, presentations, etc.).
  • Participate in designing and implementation of studies, assessments and learning in coordination and cooperation with Research Managers and sectors’ technical coordinators and programme staff.
  • Seek opportunities for information sharing and learning exchanges with local actors/INGOs to promote coordination at local and national level.

Technical supervision, performance management and capacity building of staff

  • Ensure appropriate staffing within the MEAL team.
  • Prepare and review job descriptions for MEAL staff at all levels.
  • Provide leadership, motivation, guidance and technical support to the MEAL team.
  • Provide technical supervision of the field-based MEAL staff through regular contact, field visits and meetings.
  • Identify training needs of staff and conduct trainings to address the capacity gaps, in collaboration with their line-manager (the field manager of their duty station) and the human resources department.
  • Contribute to performance management of staff within the MEAL team, in cooperation and collaboration with their line-manager and the human resources department through: – effective use of the performance management system (establish clear objectives, on-going feedback, periodic reviews and fair and unbiased evaluations); – coaching, mentoring and other development opportunities; – recognition and rewards for outstanding performance; – documentation of



unsatisfactory performances with appropriate tools.


  • Ensure that MEAL resources are included in proposal development
  • Review monthly budget analysis and action plans of Area MEAL managers to ensure efficient utilization of MEAL resources


  • Comply with all relevant Save the Children policies and procedures with respect to child safeguarding policy, health and safety, equal opportunities and other relevant policies.


Applying Technical and Professional Expertise:

  • Makes decisions based on professional expertise and experience without deferring unnecessarily to others
  • Shares knowledge and best practice on technical solutions so that others can make best use of that expertise
  • Actively seeks new ways to develop the application of technical and professional standards within the team
  • Gives regular positive and constructive feedback to others
  • Identifies clear development needs and development
  • plans through regular constructive reviews of their own performance (and their team’s where appropriate)
  • Creates space for others to learn and provides challenging and stretching tasks and assignments when people are ready for them
  • Coaches others to learn from their experiences on the job and to use the resources available to them

Problem Solving and Decision Making:

  • Gathers the right information and uses critical thinking to make effective and timely decisions
  • Knows when to involve others in a decision
  • Demonstrates awareness of the wider external influences that impact on decision making
  • Analyses and exercises judgment in challenging situations in the absence of specific guidance or knowledge of the full facts
  • Evaluates the opportunities and risks of each idea and solution to make informed strategic decisions

Working effectively with others

  • Actively listens to new and different perspectives and experiences of those they work with
  • Proactively supports team members and trusts their capabilities
  • Demonstrates understanding of their skills and how they complement those of others within diverse teams and groups
  • Clarifies their role and responsibilities within the team to maximise impact

Delivering Results

  • Delivers timely and appropriate results using available resources
  • Takes responsibility for their work and its impact on others
  • Plans, prioritises and performs tasks well without needing direct supervision
  • Understands the link between their work and the organisation’s objectives


  • Degree in an area of social development, economics, statistics or other relevant discipline.
  • Minimum five years of practical experience in M&E system coordination/implementation in an international non-governmental organisation



  • Demonstrable track-record in data tracking and evaluation, with the ability to support staff and partners on M&E methodology, and analyse and disseminate complex information to a range of audiences.
  • Conversant with impact evaluation methods as well as other established evaluation criteria (such as DEC)
  • Practical knowledge or experience of working in humanitarian response and recovery at a technical senior level position.
  • Excellent writing skills to present assessment and project reports in English
  • Computer literacy, particularly in Microsoft Office, any statistical package and digital data management systems
  • Excellent planning, coordination, and reporting skills, with the ability to organise a substantial workload comprised of complex, diverse tasks and responsibilities;
  • Strong communication and interpersonal skills in English, with experience working in multicultural, multi location, values driven teams;
  • Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
  • Familiarity with MEAL systems of SCI and experience in leading team on implementation of such system is preferred
  • Ability to speak Somali language and experience of working in Somalia will be considered as strong advantage

Equal Opportunities

The post holder is required to carry out the duties in accordance with the SCI equal opportunities and diversity policies and procedures.

Health and Safety

The post holder is required to carry out the duties in accordance with SCI health and safety policies and procedures.

Additional job responsibilities Date: April 2018
JD written by: MS Date:
JD agreed by: Date:
Job Description updated by: HI Date: 9th April 2018
Evaluated: KM Date: 15th April 2018

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