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12 Jun 2018

Head of Office

Job Description

Head of Office – Dhusamareb (National Position) – Somalia

Norwegian Refugee Council

P.S: Please ensure that you fill in all details before submitting your application on WebCruiter. Empty and incomplete applications will not be considered.

Rights Respected, People Protected

Founded in 1946, today the Norwegian Refugee Council (NRC) works in both new and protracted crises across 31 countries. Our 6,000 employees provide life-saving and long-term assistance to millions of people every year. NRC specialises in six areas: food security, education, shelter, legal assistance, camp management, and water, sanitation and hygiene. NRC is a determined advocate for displaced people. We promote and defend their rights and dignity in local communities, with national governments and in the international arena.

NRC’s expert deployment capacity, NORCAP, boasts around 1,000 experts from all over the world who can be deployed within 72 hours. NORCAP experts help improve international and local ability to prevent, prepare for, respond to and recover from crises.

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

NRC in Somalia

NRC has been active in Somalia since 2004 with four area offices in Kismayu, Mogadishu, Garowe and Hargeisa, providing protection and humanitarian assistance to refugees, internally displaced persons and returnees in Somaliland, Puntland, South Central and Jubbaland regions. NRC offers a comprehensive response for returnees and IDPs of high need, addressing their food security, livelihood, shelter, education, ICLA, and water, hygiene and sanitation needs and also responding to emergencies through NRC’s five core competences; Shelter, Education, Food Security and Livelihoods, WASH and Information, Counselling and Legal Assistance (ICLA).

NRC Somalia is part of NRC’s East Africa and Yemen regional operation which comprises of large-scale multi-country humanitarian and early recovery interventions spread across seven countries (Kenya, Somalia, Ethiopia, Djibouti, Yemen, Eritrea, South Sudan, Uganda and Tanzania). NRC’s overall strategy in the region is to enhance protection and promote the rights of displaced people in humanitarian need by improving living conditions and seeking durable solutions. The regional office is based in Nairobi and works with country programmes to ensure standardization of programmatic and operational approaches, promote multi country programming and ensuring quality and coordination.

Generic responsibilities:

Administration of the field office

Monitor the core competency activities to ensure adherence to strategies and plans

Ensure adherence to NRC handbooks, policies, procedures and donor requirements

Training and development of staff

Local level advocacy

Monitor and evaluate the local security situation and provide regular security reports

Represent NRC, including cooperation with the UN, partners and national authorities

Organize the local procurement processes and transport

Personnel administration

Preparation of master support budget for the field office, monitoring the budgets and costs for the field office’s shared costs and support functions

Specific responsibilities:

Development of strategies, concept papers and situation analysis especially in the changing humanitarian and security context.

Coordination and quality control of project applications, optimal use of financial resources in the program, incl. project budget adherence developed by NRC´s project personnel

Develop good network and ensure close cooperation with the local administration at all level, local communities, and target groups.

Planning of programme/projects assessments, monitoring and evaluations are developed and implemented.

Ensuring quality implementation of projects in close cooperation with the Area Manager and Project Managers.

Ensuring that all NRC systems for programme, administration and financial management are implemented and adhered to.

Preparation of required reports to the Area Manager, donors, authorities, as well as quality control of project specific reports produced by NRC´s project personnel

Performance management of staff reporting directly to the head of sub-office is done regularly on the specified performance period.

Establish a good working environment based on the NRC values.

Deadline for application: 26/06/2018

Key info:

Advertiser: Norwegian Refugee Council

Ref. nr.: 3843295118

Full or part time (%):  100% Full time

Start date: 11/06/2018

End date: 26/06/2018

Number of positions: 1

Search criteria:




Emergency Relief

Special field Humanitarian Operations


Middle / line manager

Job location:


Ensuring optimal use of human resources, incl. promotion of team work and team spirit, securing adequate training of staff and promotion of talented staff

Report to the Area Manager, any violations of NRC’s Personnel policies and Code of Conduct Representing NRC in relevant forums in the region by making sure NRC is well positioned. Coordinating NRC programme activities with local and national authorities, United Nations agencies and other national and international agencies/organizations

Active participation in and promotion of coordinating bodies aimed at filling gaps and improve the assistance to the target group i.e. cluster coordination’s.

Staying updated on all relevant political and policy issues related to the country and the region Identifying, initiate and follow up on advocacy issues and actively promoting the rights of refugees and internally displaced persons (IDPs) in the area, in close coordination with the Area Manager and/or the Protection and Advocacy Adviser.

Responsible for the security of NRC staff and assets.

Any other task assigned

Our Ideal Candidate:

We are looking for;

A university graduate with a minimum of 3 years previous experience from working in central Somalia regions.

Knowledge and good understanding of the context in central Somalia in terms of humanitarian situation, triggers, shocks, political, security and cultural awareness. Experience with start-up, exit or similar

Negotiation and relationship building skills with different stakeholders.

Experience working in complex and volatile contexts, in particular in Somalia.

Documented results related to the position’s responsibilities.

Fluency in English, both written and verbal.

We are particularly looking for a positive individual with strong communication skills, who can build trust and confidently navigate both internally and externally at different levels.

In this position you will join highly motivated and expert staff who are making a difference to the most vulnerable people.

We offer

Contract period: 12 months with possibility of extension

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Dhusmareeb

Travel: Some travel must be expected

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.

Email and paper applications will not be considered.

Qualified female candidates are particularly encouraged to apply.

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.

NB: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the

four organizational values: Dedicated, innovative, inclusive and accountable.


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