Health Communications Officer
Health Communications Officer
Based in Zeila
Reports to the Marketing and Communications Manager
Who we are
With over 45 years of experience, working in over 60 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.
There are over 8,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.
PSI Somaliland is one of our innovative network members working with the commercial sector in reproductive health, diarrhea prevention & treatment, fever case management, and childhood nutrition. The team focuses on the estimated 60% of women who use the private sector for their first line of health solutions. Using market and behavioral data PSI Somaliland develops marketing plans to increase demand for and access to quality health products and services in the private sector, including through franchising of private health facilities.
We are looking for Health Communications Officerswho will manage, coordinate and mentor a team of 40 IPC Agents, within the overall program objective, i.e. Increased informed demand for maternal, child health services delivered through private and public sector EPHS health facilities. Health Communications officerwill be responsible for the quality and level of performance of their team, ensuring that activities and targets are met, as per the program’s workplan. As a team leader, S/he will provide management, operational and technical support and guidance to IPC Agents who are tasked to motivate women to seek maternal and child health services provided through EPHS package in both private and public health facilities.They will be responsible for community entry, developing and maintaining relationships with the other stakeholders (Health Facilities, Clinics, RHO). They will spend approximately two-thirds of their time in the field, accompanying IPC Agents, and conducting supervisory home visits of one-on-one and group activities.
Our ideal candidate has extensive experience “owning” tasks and learning quickly. S/he thrives in an entrepreneurial environment, enjoys multi-tasking & monitoring trends for behavior change, strives to take on responsibility, and takes pride in ensuring that every detail is checked and a job is well done.
Sound like you? Read on.
- Assist Marketing and communications manager in setting IPC sites and targets for their territory;
- Lead the selection and recruitment of IPC agents
- Ensure targets and IPC objectives are achieved in their area;
- Ensure accurate and timely tracking and reporting of targets through MIS;
- Ensure IPC Agents are fully competent in the use of M&E and other reporting systems;
- Work with the marketing and communications manager to ensure that high quality communications and promotional materials (e.g. flipcharts, radio and TV campaigns, data collection tools, brochures, IPC Agent uniforms, badges,etc) and other materials are developed and produced.
- Engage the MOH to ensure buy in of program activities, adaptation and approval for communication materials.
- Provide and/or organize training and refresher training for their team, in technical, programmatic and operational areas, as needed;
- Supervise one-on-one and group IPC activities, including home visits and group discussions, at community centers, homes and other relevant settings, with each IPC Agent at least once a month;
- Make sure the quality and content of IPC activities are at optimum standards as per PSI/Somaliland curriculum, approach and key messages;
- Prospect and cultivate partnerships with targeted project health facilities, local women’s organizations, community leaders and other relevant stakeholders in view of collaborating on IPC activities, and enlisting their support and participation in mobilizing women and increasing demand and utilization and access to reproductive, nutrition, child and maternal health services as delivered by the EPHS
- Collect and review all IPC activity tracking forms and reports.
- Performance would be based on behavior change impact within their communities in terms of effective referrals and service utilization as well as number of IPC agents who achieve their targets.
- Perform any other duties as required by Marketing and communications Manager or PSI/Somaliland management team.
What are we looking for?
We are looking for a leader with extensive knowledge and experience in maternal and child health, Behavior change communication, community mobilization and advocacy.
- Nurse, Midwife or Community Health Extension worker with a degree or diploma.
- Has at least three years professional experience as a team leader / in a supervisory role;
- Relevant community-based experience in Maternal and Child Health, training and/or communication;
- Strong sense of responsibility and ability to work with minimal supervision;
- Prior IPC experience, group facilitation and mentoring experience strongly preferred;
- Prior experience in Inter Personal Communication and a supervisory / coaching role strongly preferred.
Got what it takes?
If you think you are a great fit we would love to hear from you. Please send an email with a brief background on yourself and a CV to firstname.lastname@example.org with “Health Communications Officer” in the subject line by January20th, 2019.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.