26 Apr 2019

Research Manager – Horn of Africa

Job Description

Research Manager – Horn of Africa

Closing date: 01 Jun 2019
Position: Research Manager

Location: Hargeisa, Somaliland

Contract Duration: 12 months

Forcier is a multi-sectoral research and monitoring & evaluation firm operating across Africa and the Middle East since 2011. Our core services include program evaluations, opinion polling, third party monitoring, and capacity building for UN Agencies, NGOs, governments and private sector clients operating in post-conflict and challenging environments. Forcier currently has offices in South Sudan, Somalia, Sudan, the Democratic Republic of Congo, Kenya, Uganda, Mozambique, and Egypt, with staff in Iraq. These offices are supported by a remote technical unit in Washington, D.C., and our headquarters in Tampa, Florida, USA.

Job Summary:

Forcier Consulting is seeking a Research Manager to manage the implementation of research projects across Somalia, and other countries around the Horn of Africa. Through their management of Research Officers, the Research Manager will oversee a multitude of projects from inception to final submission. They provide mentorship and guidance on a range of topics including client communication, research methods, quantitative and qualitative tool design, fieldwork management, budget management, rigorous analysis, and report writing. Overall, they ensure all projects are delivered with high quality, on time and within budget, while also collaborating on research protocols and policy implementation and systematization. Although the majority of projects take place in Somalia, there may be further opportunities for projects in other countries.

Ideal Match:

Forcier is looking for a Research Manager that has a passion for data analysis, fieldwork management, and innovative problem-solving. The Research Manager must approach the challenge of implementing projects in complicated and complex settings with excitement and a commitment to quality. An ability to manage a multitude of projects, as well as a multitude of people, is essential. They must demonstrate an aptitude for building capacity and efficiency, while being relentless on quality, timeliness, and budgeting. Every day at Forcier is different, and we are looking for a Research Manager who is eager to manage research projects across a diverse range of thematic areas and research methods, while augmenting the capacity of our national and international staff. Our ideal candidate is a proactive leader, strong communicator, and passionate researcher.

Daily Tasks:

Client Interaction

The RM is responsible for the oversight of all client communication and client management throughout the lifecycle of all assigned projects, including the routine communication between the client and members of the research team on logistics and operationalization.
The RM represents Forcier as required for assigned projects, and engagements with government bodies, donors, UN agencies, NGOs, private sector enterprises and civil society associations.
Managing Research Teams

The RM is responsible for the following tasks:

Quality assurance and management of all project deliverables.
Maintenance of a macro-level understanding of project objectives, client expectations and management priorities with the overall objective of balancing human resources, staff workload, budget, timeline and resource management.
Management of project workflow for several research teams, pro-actively working to align team capacities with project requirements.
Coordinating research team workflow with the finance department and operations department in Hargeisa.
Supporting other departments in the implementation of assigned projects as needed, including proposal development and report writing.
Capacity Building

In terms of capacity building the RM is responsible for acknowledging staff weaknesses and strengths, and working with them to overcome weaknesses, while also fostering their strengths. They provide training and feedback on all necessary research officer skills and provide mentorship to national researchers. As the leader of the research team it is essential they have strong people management skills and an ability to work with a range of backgrounds. Specifically the RM does the following activities in this regard:

Mentoring the research officers and researcher teams on project management tasks including planning, coordination, budgeting, etc.
Mentoring the research officers and researcher teams on technical research skills including tool development, scripting, sampling, data cleaning, quality assurance, data analysis and report writing
Ensuring that expectations of team members are established and feedback is given.
Tracking and reporting on staff performance.
Working with the Deputy Director to ensure performance reviews are conducted.
Education Requirements:

M.A. degree (or equivalent) in political science, anthropology, international relations, international development, economics, statistics, or a related field, OR B.A. degree (or equivalent) with 5+ years of work experience;
Required Skills:

Fluency in written and spoken English
Prior technical skills in qualitative and quantitative tool development, scripting questionnaires in CAPI software, sampling, operationalization of complex research design, data cleaning, quality assurance methods.
Prior experience in planning and managing budgets and resources
Strong analytical and writing skills with both quantitative and qualitative data
Advanced knowledge of Stata, SPSS, or R required (preference for Stata)
Experience collaborating with and managing diverse, multi-cultural teams
Ability to conduct themselves in a professional manner with it comes to client and partner communication and interaction, and liaising with upper-level management
Excellent knowledge of Office package, including good skills in Excel
Eagerness to learn and be pushed into new areas, and ability to learn from mistakes
Ability to work independently in a stressful environment with minimal supervision
Ability to produce high-quality work under tight deadlines
Creativity and an ability to think outside the box to conceptualize projects and implementation strategies
Strong communication skills
Cultural sensitivity, curiosity, sense of humor and a ‘can do’ attitude
Interest in Somaliland & Somalia, and the Horn of Africa
Flexibility and willingness to work in other countries as needed
Preferred (but not required) Skills:

Prior experience living and working abroad, preferably in a developing country; working experience in Somalia or Horn of Africa will be considered an asset
Knowledge of Somali will be considered an asset
Graduate-level coursework in research design and sample design
Training in, or experience using qualitative analysis software (ex. NVivo)
Training in, or experience using GIS analysis software (ex. QGIS)

Salary commensurate with relevant experience, and in line with Forcier compensation guidelines
In-country living stipend
Accommodation at the Forcier guesthouse at your assigned duty station; or a similar arrangement organized by Forcier
Round-trip flights from your home base to duty station at the start and end of the contract
Additional flight allowances during contract period
Generous paid time off
Emergency medical and evacuation coverage
Local transportation
Reports To: Deputy Director, Horn of Africa

Please submit a single PDF containing your cover letter and CV with your name as the filename to Michael.Golomb@forcierconsulting.com and/or erin@forcierconsulting.com

In your Cover Letter, please detail why you are interested in this Research Manager position (including tasks associated with the job), and why monitoring & evaluation is important for international development. Please do not summarize your CV – use the Cover Letter as an opportunity to convince us why you’d be the best fit for this position and Forcier.

Applications will be received on a rolling basis. Only short-listed candidates will be contacted for an interview.

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