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BRCiS Call Center Enumerators – Mogadishu, Somalia

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  • Post date:10 Jan 2022
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Job Description

BRCiS Call Center Enumerators

BRCiS Call Center Enumerators Add Job to My Job Selections

Mogadishu, Somalia

P.S: Please ensure that you fill in all details before submitting your application on. Empty and incomplete applications will not be considered.

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, and emergency food security, legal assistance, and water, sanitation and hygiene sectors.

This recruitment is positioned within the Building Resilient Communities in Somalia (BRCiS) Consortium—a NGO Consortium of national and international organizations whose objective is to support and guide vulnerable communities in Somalia in building their resilience capacities, in their own ways. The Consortium was created in 2013 and is implementing projects funded by three different donors, in more than ten regions of Somalia. The Consortium consists of the Norwegian Refugee Council (NRC) (lead agency), Action Against Hunger (ACF), Cesvi, Concern Worldwide (CWW), GREDO, International Rescue Committee (IRC), KAALO and Save the Children (SCI) who implement the Building Resilient Communities in Somalia (BRCiS) programme. Consortium members have a long-standing field presence and operational experience in different parts of Somalia, implementing large multi-sectoral programmes (e.g. Food Security, WASH, Community Development, Protection, etc.), both directly as well as through working with local implementing partners.


Under the direct supervision of BRCiS M&E officer, the selected enumerators will take full responsibility for handling all the enumeration-related activities, including contacting BRCiS beneficiaries over the phone, conduct interviews with them based on pre-agreed survey protocols, amongst others.

  • Provides data entry services through use of digital mobile data collection systems.
  • Make contact with BRCiS program beneficiaries through the usage of predetermined questionnaire and collect data from them.
  • Ensures the confidentiality of collected data and data storage are maintained.
  • File and archive all hard data collected from the BRCiS beneficiaries ensuring that they arranged probably and in a correct manner.
  • Implement field data collections of any type (quick surveys, assessment, Impact assessment) as requested by BRCiS department.
  • Support the BRCiS team of any data collection task and any other task that they might require for your assistance.
  • Maintain and safeguarding of all the equipment’s in the call centre.
  • Any other duties as assigned.


  • Diploma/Degree is required; background in Health or Business Administration will be an added advantage.
  • At least one-year data collection and community engagement experience or relevant work experience.
  • Experience with digital data collection tools (e.g. ONA, ODK, KoboToolBox, etc.)
  • Ability to work under pressure and meet deadlines.
  • Good community mobilization skills and the ability to resolve individual and group conflicts.
  • Computer Skills- Ms Excel and Office.
  • Ability to work independently and with a very limited supervision.
  • Ability to work with a team.


  • Excellent interpersonal and networking skills
  • Willingness to work in demanding, stressful situations under difficult field working conditions with respect for basic security rules;
  • Excellent English language proficiency
  • Ability to understand Somali Maay dialect will be an added advantage

Duty station:  Mogadishu

Duration and Type of contract: Need bases

Additional  information:

Candidates are encouraged to apply early.

Incomplete email and paper applications will not be considered Qualified female candidates are particularly encouraged to apply.




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