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Child Protection Case Management Officer – Baidoa

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  • Full-Time

Job Description




TITLE:Child Protection Case Management Officer
TEAM/PROGRAMME:Child Protection Case Management LOCATION:Baidoa


Child Safeguarding: Level 4: the role holder will have contact with children and/or young people either frequently (e.g.

once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; because they are responsible for implementing the police checking/vetting Process staff.

ROLEPURPOSE:The Child Protection Officer working under the guidance of the CP/CRG Deputy program manager and CP/CRG Programme Manager and overall leadership of the Field Manager is responsible for the planning, implementation and reporting of the all Child Protection Program activities in Baidoa.

Reports to: Deputy Programme Manager CP/CRG

Dimensions: Save the Children works in 4 regions in Somalia with a current staff complement of approximately 450 staff

and current expenditure of approximately GBP 30 million each year.

Staff directly reporting to this case workers


·        Support on and keep up-to-date a map of existing services to which children and families can be referred to. Link case workers with service providers and support effective collaboration for referrals

·        With the support of the DPM CP, supervise and coach case workers on the identification, assessment, documentation, case planning, referral (to relevant services) and follow-up of at-risk children and families, in line with Inter-Agency Case Management SOPs

·        Review the follow up of cases, and ensure all cases are managed within acceptable timelines

·        Supervise and support the case workers in family visits if necessary, in coordination with the other sectors.

·         Organize bi-weekly (at least) case management meetings with all case workers and with the participation of other thematic teams.

·        Ensure that case workers respect confidentiality and follow ethical guidelines

·         Ensure that files, registers and computer databases are used in an appropriate and correct manner and ensure case workers adhere to proper documentation and data protection protocols

·        Liaise with CFS teams for referral of cases for psychosocial support and integration of work.

·        Liaise with other agencies such as UNICEF, UNHCR, or ICRC to refer cases as appropriate with Child Protection Committees and in protection spaces, and school

·        Support the Child Protection Manager in the ongoing capacity building of case workers

·        Share information on field-level successes and challenges with the CP & CRG Program Manager. Ensure that major challenges are flagged early, and addressed in an appropriate way;

·        Submit regular reports on beneficiaries reached to CP DPM CP and MEAL team as appropriate

·        Support the preparation of all procurement and administrative documents required for case management implementation.

·        Ensure the functionality of the case management system and oversee delivery of high-quality case management in accordance with SOPs and global minimum standards.

·        Support and guide case management teams in their day to day work ensuring adherence to key child protection principles.

·        Provide guidance to teams on identification of child protection risks and appropriate response through one-to-one guidance or case review meetings as needed.

·        Oversee and ensure timely response and follow up of child protection cases.

·        Conduct regular meetings with case workers on lessons learned and best practices and provide feedback to the deputy CP & CRG Program manager.

·        As relevant collaborate with other sectors including CPWG and other cluster in management of child protection cases.

·        Ensure capacity for teams to receive and make referrals with access to service mapping that is updated regularly.

·        Provide regular progress reporting on cases to CP & CRG Program manager.

·        Support CP & CRG program team and Meal team by providing data on CP cases and trends as


5  Other Duties

5.1 Be aware of Save the Children’s key Policies and Procedures, including Child Protection, and act in a

manner consistent with their requirements and the specific responsibilities of the post.

5.2 Undertake any training required to meet the objectives of the post.

5.3 Undertake any other duties of an equivalent nature as determined by Management following consultation with

the post holder.


Delivering Results (Skilled)

  • Delivers timely and appropriate results using available resources
  • Takes responsibility for their work and its impact on others
  • Plans, prioritizes and performs tasks well without needing direct supervision
  • Understands the link between their work and the organization’s objectives

Problem Solving and Decision Making (Skilled)

  • Gathers the right information and uses critical thinking to make effective and timely decisions
  • Stays with a problem or challenge until a solution is reached or no longer reasonably attainable
  • Knows when to involve others in a decision
  • Demonstrates awareness of the wider external influences that impact on decision making
  • Simplifies processes and procedures whenever possible

Working Effectively with Others (Skilled)

  • Actively listens to new and different perspectives and experiences of those they work with
  • Proactively supports team members and trusts their capabilities
  • Demonstrates understanding of their skills and how they complement those of others within diverse teams and groups
  • Clarifies their role and responsibilities within the team to maximize impact


  • Minimum Bachelor’s Degree or equivalent in Social Sciences, information management, Statics, Psychology and Human rights.
  • Professional trainings capacity on reproductive health and adolescent programming will be an asset.
  • An understanding of the needs and rights of children, particularly FGM survivors, and forced and early marriages categories.
  • Good understanding on socio-economic impact of FGM on the Somalia society as well as good understanding of the local context of the central regions of Somalia will be an asset.
  • Minimum able to speak and write English. High level of knowledge of the Somalia Language is mandatory.
  • Good written language skills and the ability to write clear and well-structured reports.
  • Computer literate
  • Proven record of previous child protection working experience on FGM and early marriage is required for this position.
  • At least two years’ Programme experience in child protection work.
  • Experience of implementing Child Protection Information Management System (CPIMS)
  • Minimum of two years’ experience working in child protection program
  • Experience of working with participatory methodologies, preferably involving children.
  • Excellent communication and interpersonal skills, including the ability to work as a team member within a collaborative framework.
  • The ability to work independently and use own initiative.
  • Ability to plan and organize work, cope with pressure and prioritize competing demands on time.
  • The ability to represent the organization and advocate with a wide range of partners, including government, NGO’s and community representatives.

   Please apply in English saving your CV and cover letter as a single document. To see a full a job description, please view in the link below


Or Please visit our website at www.savethechildren.net/jobs

Application Deadline: The Advert closes on 6th August, 2020

Date of issue:  6/7/2020         Author: Protection

CHILD SAFEGUARDING POLICY: Any employee, consultant, contractor or the supplier undertaking an activity on behalf of SCI must sign the Child Safeguarding – Declaration of Acceptance Form ] and comply with the SCI’s Child Safeguarding Policy which is a statement of SCI’s commitment to preventing abuse and protecting children with whom it comes into contact.

This extends not only to children with whom SCI and its partners work directly, but also includes children whom staff are responsible for. SCI believes that the situation of children must be improved through the promotion of their rights supported and demonstrated by all members of staff. Save the Children International’s Code of Conduct sets out the standards which all staff members must adhere to


Because Save the Children’s work is based on deeply held values and principles, it is essential that our commitment to children’s rights and humanitarian principles is supported and demonstrated by all members of staff. Save the Children’s

Code of Conduct sets out the standards which all staff members must adhere to.

Declaration of commitment :

I ……………………………………………………………………………………………………………. understand and agree to undertake my

responsibility in accordance with the above listed accountabilities/activities and also abide the terms and conditions of the contract

Signature: ……………….. Date: ………………

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