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Communication Technical Officer – Mogadishu, Somalia

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  • Full-Time

Job Description

Communication Technical Officer

(Somali nationals only) Mogadishu, Somalia, Norwegian Refugee Council

P.S: Please ensure that you fill in all details before submitting your application on WebCruiter.

Empty and incomplete applications will not be considered.

Norwegian Refugee Council (NRC) is currently looking for professionally confident, self-motivated, experienced and committed team player for the post of Communication Technical Officer based at the Country Office in Mogadishu, Somalia.

We are particularly looking for a positive individual with strong communication skills, who is creative, energetic and organized. Some one who can confidently navigate both internally and externally at different levels and ready to work with NRC staff across Somalia to develop quality communications products that amplify the voices of people affected by displacement.

The Communication Technical Officer will lead, plan and implement NRC Somalia’s communications work, ensuring that information about NRC’s humanitarian programmes is well documented and shared with communities, partners and donors in Somali and/or English as appropriate. The post will liaise with a large team to promote best practices in humanitarian communications, in line with both NRC guidelines and donor requirements.

NRC in Somalia

NRC has been active in Somalia since 2004 with four area offices in Kismayu, Mogadishu, Garowe and Hargeisa, providing protection and humanitarian assistance to refugees, internally displaced persons and returnees in Somaliland, Puntland, South Central and Jubbaland regions.

NRC offers a comprehensive response for returnees and IDPs of high need, addressing their food security, livelihood, shelter, education, ICLA, and water, hygiene and sanitation needs and also responding to emergencies through NRC’s five core competences; Shelter, Education, Food Security and Livelihoods, WASH and Information, Counselling and Legal Assistance (ICLA).

Application d… 25/02/2020 Full-time/par… Full-time
Employer: Norwegian Refugee Employment … Contract
Council Percentage o… 100
Title: Communication Webcruiter ID: 4187494062
Technical Officer
Positions: 1
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Duties and responsibilities
Generic Responsibilities;

Support the development and implementation of NRC Somalia’s Communications Strategy, based on the Country Advocacy Strategy, commitments to donors, and in line with NRC’s Global Communications Strategy.

Work collaboratively with NRC Team across Somalia to develop and monitor a communications action plan that reflects use of a variety of different communications tools (photos, case studies, online platforms, infographics, videos etc).

Liaise with NRC’s grants and programmes teams to ensure NRC is meeting its commitments to donors and communicating appropriately with communities.

Undertake regular travel to NRC program locations to gather content relating to NRC programs, and support program staff with communications-related activities.

Support all programs teams with the development of visibility materials, ensuring these are developed in compliance with NRC and donor guidelines.

Craft creative products that portray the humanitarian situation and needs in a manner that is dignified and focuses on the strengths and capacity of people in Somalia, allowing them to tell their own story.

Work closely with communications colleagues at the regional and global levels to develop, coordinate and polish communications materials.

Work with the Advocacy Manager and global colleagues to identify materials for use on NRC’s social media channels.

Specific Responsibilities;

Draw out the visibility requirement in each grant agreement and donor commitment, prepare a detailed action plan with timeline and execute in coordination with Grants and field team

Develop a monthly action plan detailing outputs and support required

Visit NRC field sites to collect communications materials for internal and external use

Upload quality photos, video, stories, social media content and other materials on a weekly basis for possible use in traditional and social media

Provide training and on-the-job support to colleagues in field sites to develop their skills in communications, including taking quality photos and developing case studies

Work efficiently with programmes teams to develop visibility materials and other communications products that comply with NRC and donor guidelines

Develop infographics or other visual materials as required

Engage actively with NRC regional and global communications teams to generate ideas, polish materials and ensure NRC Somalia’s communications are appropriate targeted

Any other tasks as directed task as required or directed by the Country office .


Demonstrated university degree in Communications, Journalism/Graphic design or related fields Minimum three years of INGO or equivalent experience working in a communications-related field Thorough knowledge and experience with photography and videography, including video editing Demonstrated skills using photoshop and other relevant programs

Knowledge and experience of donor communications requirements Knowledge and experience managing social media accounts

Knowledge and experience drafting communications material in Somali and English

Demonstrated ability to work cooperatively with diverse groups through training, mentoring and other formal and non-formal methods

High level English language proficiency (speaking, reading, writing)

Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)

Personal qualities

Excellent communication and interpersonal skills Strong work ethic and focus on results

Strong organisational and team working skills Good ability to work independently

Sensitivity and high levels of self-awareness

Highly approachable, trustworthy and confidential Strong Somali writing skills

Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus Proven presentation, training and facilitation skills

We can offer

Contract period: 12 months with the possibility of extension.

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Mogadishu, with frequent travel to field offices

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.

NB: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.

Email and paper applications will not be considered.

Qualified female candidates are particularly encouraged to apply.

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ul mate goal is to strengthen the resilience, and protect the

lives, rights and livelihoods of vulnerable people and communies

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on

and advocating for people displaced within their own country.

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