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Information Technology Intern -Mogadishu

  • Anywhere
  • Full-Time

Job Description

Information Technology InternMogadishu- Somali Nationals Only

Save the Children is the world’s leading independent organisation for children. We work in 120 countries. We save children’s lives; we fight for their rights; we help them fulfil their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.9 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

Following a major transition, our international programmes are now delivered through a merged operation with 15,000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We’re changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class people and relevant for the 21st century.

ROLE PURPOSE:

Provides administrative and technical services in the effective installation and maintenance of information/ data processing equipment and software packages in the office

Reports to:IT Coordinator

Country Dimensions: Save the Children has been working in Somalia for more than 60 years. The Country Office has over 500 staff across 14 field offices (Boroma, Burao and Hargeisa in Somaliland; Bosasso, Garowe, Galkayo and Gardo in Puntland; Beletweyne, Adaado, Abudwak, Baidoa, Kismayo, Dhobley and Mogadishu in Central South Somalia). Our Country Office coordination and administration base is in Nairobi, Kenya. In 2017, as a result of significant scale up for the countrywide drought response, our annual spend FY2017 was US$117 million and we reached more than 2 million people through our humanitarian and longer term development work in Health, Nutrition, Water, Sanitation & Hygiene (WASH), Education, Food Security and Livelihoods (FSL), Child Protection and Child Rights Governance. The Country Office manages 61 active awards totalling US$165 million from a range of governmental/institutional donors, including DFID, ECHO, EU, FFP, OFDA, and DANIDA being some of our largest.

Staff directly reporting to this post: None

JOB TITLE:

                                     Information Technology Intern

TEAM/PROGRAMME: IT LOCATION: Mogadishu
GRADE: N/A Type of Contract: National
CHILD SAFEGUARDING:

CHILD SAFEGUARDING: Level 3:  the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

Provides administrative and technical services in the effective installation and maintenance of information/ data processing equipment and software packages in the office

SCOPE OF ROLE:

Reports to: reports to IT Coordinator

Country Dimensions:  Save the Children has been working in Somalia for more than 60 years. The Country Office has over 500 staff across 14 field offices (Boroma, Burao and Hargeisa in Somaliland; Bosasso, Garowe, Galkayo and Gardo in Puntland; Beletweyne, Adaado, Abudwak, Baidoa, Kismayo, Dhobley and Mogadishu in Central South Somalia). Our Country Office coordination and administration base is in Nairobi, Kenya. In 2017, as a result of significant scale up for the countrywide drought response, our annual spend FY2017 was US$117 million and we reached more than 2 million people through our humanitarian and longer term development work in Health, Nutrition, Water, Sanitation & Hygiene (WASH), Education, Food Security and Livelihoods (FSL), Child Protection and Child Rights Governance. The Country Office manages 61 active awards totalling US$165 million from a range of governmental/institutional donors, including DFID, ECHO, EU, FFP, OFDA, and DANIDA being some of our largest.

Staff directly reporting to this post: N/A

KEY AREAS OF ACCOUNTABILITY:

  • Effectively maintain agency computers and other information technological systems. This includes preparing and installing such IT machines and appropriate software applications on servers, laptops and desktops.
  • Examining faulty data processing equipment to identify faults and providing feasible solutions to such faults/problems. This may entail consulting the machine dealers on their performance failures.
  • In conjunction with area IT coordinator regularly assess the computer needs of staff and provide appropriate training.
  • In conjunction with area IT coordinator review policies, procedures and best practices regarding computer use, data storage and handling; and recommend to management on needed changes or improvements
  • Carry out routine checks on electronic equipment in order to prevent their damage due to improper connections and operations or adverse acts of computer virus
  • Other Specific IT responsibilities include:

Software:

  • Installation & configuration of necessary software and ensure consistent usage throughout the office/s.
  • Ensure that all software’s in use are appropriate and in keeping with Save the Children guidelines, global IT Policy and meet the requirements of the programme.
  • Protect the programme’s data and computers from viruses and external threats.

Hardware

  • Be responsible for and maintaining an inventory of IT infrastructure in relation to all IT Assets (Computers, Laptops, Printers, Switch, UPS, Routers, Software Licenses copies etc).
  • Undertake routine and regular maintenance of computers and accessories and ensure that all computers, printers and other accessories in the office are in good working condition, at all times.
  • Ensure that adequate measures are made to protect equipment from power surges or similar threats.

General

  • Provide orientation/training to staff on how to use and operate IT equipment’s effectively.
  • Provide support in ensuring quality purchases of ICT equipment’s.
  • Provide support in updating records and inventories of IT equipment’s.
  • To carry out the responsibilities of the role in a way which reflects Save the Children’s commitment to safeguarding children in accordance with the Child Protection Policy.
  • Any other roles assigned by the line manager
COMPETENCIES AND BEHAVIOURS (our Values in Practice)

Leading

Delivering Results

·         Delivers timely and appropriate results using available resources

·         Takes responsibility for their work and its impact on others

·         Plans, prioritizes and performs tasks well without needing direct supervision

·         Understands the link between their work and the organization’s objectives

Innovating & Adapting

  • Suggests creative improvements and better ways of working
  • Seeks out and applies successful ideas from others to overcome challenges
  • Shifts tasks, roles and priorities to perform effectively under changing or unclear conditions
  • Applies lessons learned to enhance future ways of working

Applying Technical and Professional Expertise

·         Makes decisions based on professional expertise and experience without deferring unnecessarily to others

·         Shares knowledge and best practice on technical solutions so that others can make best use of that expertise

·         Actively seeks new ways to develop the application of technical and professional standards within the team

Engaging

Working effectively with others

  • Actively listens to new and different perspectives and experiences of those they work with
  • Proactively supports team members and trusts their capabilities
  • Demonstrates understanding of their skills and how they complement those of others within diverse teams and groups
  • Clarifies their role and responsibilities within the team to maximise impact
QUALIFICAITONS, EXPERIENCE AND SKILLS:

  • Diploma of computer science from a reputable institution
  • Familiar with all the day-to-day aspects of managing the IT needs of an organisation, with specific areas of the role involving: familiarity with Windows and MS Office Products (Word, Excel, PowerPoint, Access, Outlook), LAN/WAN infrastructures (routers, modems, switches, etc.); trouble shooting and administering a Microsoft Windows based network (LAN) and servers; good working knowledge of Windows server and domain system configuration, antivirus software for workstations and servers etc.
  • Good communication skills, ability to work with minimum supervision and willingness to work in a team environment.
  • Fluency in written and spoken English
  • Previous experience in an INGO is an advantage but not a requirement
  • Ability and experience of training end users or staff
  • Commitment to Save the Children values.

Additional job responsibilities

The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

CHILD SAFEGUARDING POLICY:

Any employee, consultant, contractor or the supplier undertaking an activity on behalf of SCI must sign the Child Safeguarding – Declaration of Acceptance Form] and comply with the SCI’s Child Safeguarding Policy which is a statement of SCI’s commitment to preventing abuse and protecting children with whom it comes into contact.

This extends not only to children with whom SCI and its partners work directly, but also includes children whom staff are responsible for.  SCI believes that the situation of children must be improved through the promotion of their rights supported and demonstrated by all members of staff. Save the Children International’s Code of Conduct sets out the standards which all staff members must adhere to.

We work with children, communities and governments all over the world and we believe in the right person for the job regardless of where you come from and how you identify yourself. We need to keep children safe so our selection process reflects our commitment to ensuring that only those who are suitable to work with children are considered for these posts. All successful applicants will therefore be required to complete a Police Check and must sign onto our Child Protection Policy and organizational Code of Conduct.
Application procedures:

All interested candidate are encouraged to forward their CVs and applications to: Mogadishu.vacancies@savethechildren.org

Date of issue: Jan 2020             Author: SCI

QUALIFICAITONS, EXPERIENCE AND SKILLS:

  • Diploma of computer science from a reputable institution
  • Familiar with all the day-to-day aspects of managing the IT needs of an organisation, with specific areas of the role involving: familiarity with Windows and MS Office Products (Word, Excel, PowerPoint, Access, Outlook), LAN/WAN infrastructures (routers, modems, switches, etc.); trouble shooting and administering a Microsoft Windows based network (LAN) and servers; good working knowledge of Windows server and domain system configuration, antivirus software for workstations and servers etc.
  • Good communication skills, ability to work with minimum supervision and willingness to work in a team environment.
  • Fluency in written and spoken English
  • Previous experience in an INGO is an advantage but not a requirement
  • Ability and experience of training end users or staff
  • Commitment to Save the Children values.

Additional job responsibilities

The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Please apply in English saving your CV and covering letter as a single document. To see a full a job description, please visit our website at www.savethechildren.net/jobs

https://stcuk.taleo.net/careersection/jobdetail.ftl?job=2000008Q&lang=en

Application will be closed on 21th January 2020.

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy

Save the Children is an equal opportunity employer and seeks to employ and assign the best qualified talent.

Disclaimer:

Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents

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