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RE-ADVERT: PLHIV Field Officer – Garowe, Puntland, Somalia

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  • Full-Time

Job Description

Integrated Services for Displaced Population (ISDP)

Job Description.

Job Title:         PLHIV Field Officer

Job Status:       Full time: 40 hours/week           

Reports to:       Prevention & Care Project Coordinator

Length of contract: 12 month

Expected date of start: As Soon as Possible

Position location: This position will be based in Garoowe with substantive travel to project sites across Puntland.


Integrated Services for Displaced Population (ISDP) is a Somalia humanitarian Non-Profit Organization registered in federal government of Somalia and its federal member states, founded in 2010. ISDP is operational in Bari, Nugaal, Karkaar and Mudug regions with track record in implementing high quality health and nutrition, Food Security, Livelihood, protection and WASH interventions programmes by providing essential services to conflict and disaster affected communities. ISDP targets to supports Internal Displace People, Refugees, Vulnerable households, drought affected communities, children and hard to reach people living in Somalia.

ISDP currently partnership with key government institutions in Puntland, and UN agencies with close working relations with local communities in Puntland.


A Society with improved living conditions through dedications to end poverty and injustice


Committed to improve living conditions in partnership with communities to build sustainable, healthy and productive communities in Somalia.

Key responsibilities of this position

The PLHIVField Officer is responsible for directly supervising the field-based Case Management Supervisors and to indirectly supervise and coordinate a team of case management workers (CMW) who work across a Bari, Nugaaland Mudug regions. Case management workers provide outreach servicesto PLHIV and their families, including referrals. The field Officer is responsible to manage relationships with clinical staff at ART centresto ensure the smooth running of services at these sites. He/she is also responsible to maintain relationships with key stakeholders in the field, including the National AIDS Commissions, PuntlandAIDS Commissionsand Puntland Ministries of Health.

Other Activities

The PLHIV Field Officeris responsible for the following:

  • Managing the PLHIV Network including facilitating nutritional support;
  • Facilitating the Drop-in-Centre for PLHIV;
  • Facilitating adherence support groups;
  • Facilitating annual PLHIV forums;
  • Facilitating Know Your Rights programming.

Roles and Responsibilities

General roles and responsibilities:

  • Facilitate the provision of services to PLHIV and their families, including index case testing, adherence and psycho-social counselling, bringing in clients to their appointments, and referrals.
  • Conduct weekly meetings with field-basedcase PLHIV case managementsupervisors;
  • Coordinate and organize meetings with treatmentservices and other partner organisations at least twicea month, including review of support needed for individual clients.
  • Ensure that CMW follow protocols and procedures.


  • Regular supervision of field-basedcase managementsupervisors and case management workers (CMW).
  • Coordinate individual work planning and work plan review with thecase management team.
  • Advise and guide case management field-based CM supervisors in relation to their day-to-dayresponsibilities.
  • Coordinate team and capacity building with field-based CM supervisors and CMW.
  • Coordinate individual annual performance review of field-based CM supervisors and CMW.


  • Aggregate data from the CM field-based supervisors and file Individual Client Records (ICR) prepared by case management workers and field-based supervisors for safekeeping against unauthorized access, attaching the client’s behaviour or treatment plan/encode data to the client database.
  • Coordinate and ensure that field-based CM supervisors and CMW have & use the forms theyneed.


  • Represent services for PLHIV at coordination forums andmeetings.
  • Meet regularly and work cooperatively with the clinical teams at ART centres.
  • Contribute to a welcoming workplace.
  • Work to ensure the workplace is free from bullying, harassment and allforms of discrimination.
  • Work to ensure that program is a welcoming service program formarginalized people including PLHIV.
  • Help to eliminate social and service barriers for clients.

Organizational responsibilities

  • Participate in supervision with the Prevention & Care Project Coordinator (and/or organisation’s management) and follow all reasonable instructions.
  • Utilize the ISDP policies and procedures whenrepresenting the organization in service delivery.
  • Organise, lead and actively participate in team meetings and teambuilding exercises conducted by the ISDP.
  • Ensure yearly individual performance reviews of field-based CM supervisors and individual casemanagement workers.
  • Engage in professional development to build your skills.


  • holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling ISDP values.


  • Builds and maintains effective relationships, with his/her team, colleagues, Members and external partners.
  • Approachable, good listener, easy to talk to.


  • Develops and encourages new and innovative solutions.
  • Willing to take disciplined risks.


  • Honest, encourages openness and transparency; demonstrates highest levels of integrity.

PLHIV Network

  • Support the development or strengthening of the PLHIV Network.
  • Formally register PLHIV.
  • Develop with the KVP & PLHIV Technical Advisor, the Network’s mandate (including services to be provided), by-laws, and other organisational protocols and procedures.
  • Support with the KVP & PLHIV Technical Advisor GNP+ organisational training.
  • Facilitate the selection of PLHIV meeting nutritional support criteriawith ART doctors.

Drop-in-Centre for PLHIV

  • Facilitate the DIC days for PLHIV.

Adherence support groups

  • Run adherence support groups with PLHIV – either on the organisation’s premises or at the ART centre.

Annual PLHIV forums

  • Facilitate annual PLHIV Forum with KVP & PLHIV Technical Advisor.

Know Your Rights programming

  • Support the Know Your Rights training and programming with KVP & PLHIV Technical Advisor.


  • English language skills required (fluent),
  • Somali language skills (Fluent)

Personal requirements

  • Strong collaborator with effective inter-personal and analytic skills
  • Training and guidance skills
  • Able to work effectively under pressure and handle workload.

Selection Criteria

  • Bachelor’s degree in Social work, public health, Community development studies, or relevant field.
  • Previous health-related outreach/promotion experience of at least 5 years.
  • Demonstrate experience working with PLHIV.
  • Training on HIV, ART and adherence, and motivational interviewingpreferred.
  • Experience in the supervision of staff or volunteers.
  • Ability to collect and record data.
  • Demonstrated understanding and commitment to upholding the rights and health of PLHIV.
  • Demonstrated ability to work independently.
  • Be highly organized with the ability to meet deadlines and organizationalexpectations on time and without prompting.
  • Ability to communicate cooperatively and diplomatically with people at all levels.
  • PLHIV will be prioritised.

How to Apply:

Interested candidates who meet the above criteria are encouraged to send their application letters and detailed CV marked “PLHIV Field Officer based in Garoowe to hr1.isdp@gmail.com

 Applications close on Wednesday 5th May 2021 @ 11:59pm.          

Only shortlisted candidates will be contacted

Note: Previous applicants do not need to re-apply

All travel costs should be covered by the applicant if invited for written exam or interview.

ISDP is an Equal Opportunity Employer, promoting gender, equity and diversity.

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