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Senior Human Resources/Administration Officer – Hargeisa, Somaliland

  • Anywhere
  • Full-Time

Job Description


National Group of Companies (NAGCO) is one of the largest leading General Trading companies in the Horn of Africa region. Since it is inception in 1991 National Group of Companies has been operating in Somaliland, Somalia established warehouses and offices in the United Arab Emirates at Abu Dubai and offices in Djibouti and Ethiopia. We do provide ourselves with excellent customer service, transparency, professionalism, and accountability at all levels.

Our core business is in Fast Moving Consumer Goods (FMCG), both within the retail and wholesale sector. We are also a pioneer in the distribution of oil and gas through our complex network of oil tankers and fuel stations in the region. In addition to these products, we produce electric power using both diesel-based power plants as well as through sustainable energy (Solar) production.


The Company endeavors to become the number one retailer and supplier of top-quality products and services with a focus on prompt delivery and personalized service.


We are focused to establish strong, long-term relationships with our valued customers while offering professional, impeccable, client-focused quality products and services to our customers. The company has established a reputation for quality and standard products and services which has attracted a number of clients across the region specifically in the horn of Africa to Somaliland, Ethiopia, Somalia, and Djibouti.

Vacant Position

Senior Human Resources/Administration Officer

Job Description

Job Purpose

National Group of companies are looking for Senior HR/Administration Officer who has great knowledge and experience in the Human Resources Field.

The main role Senior HR Officer is to support all related HR/Admin matters to the National Group of Companies Offices.

Objectives of the Job

  • Supporting the Human Resources Manager, General Manager, and Managing Director in all aspects of Human Resources Services  
  • To support HR Manager on the HR departmental goals to improve performance of its functions and achieve set results
  • To support the HR Manager on the progress of implementation in HR policies, strategies, and programs.

Duties and Responsibilities

The functions of Senior HR Administration Officer will be responsible:

  • Participate in reviewing national staff policies and Recommend changes/additions/deletions to the HR/Admin Manager.
  • Under the guidance of the HR Manager, provide support to HR team and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues.
  • Work with HR Manager and HR coordinator on implementation of strategic planning of the department.
  • Foster and facilitate the development of cooperative professional relations between and among staff at all levels.
  • Provide advice and support to HR teams in interpretation of HR policies and procedures and provide technical support on HR  and Admin related matters, including but not limited to, recruitment, orientation, career development, performance evaluation,  disciplinary action  and separation 

 Job Responsibility #2 Talent Acquisition and Management:

  • Participate in recruitment process of hire positions.  Posting positions in appropriate media, CV review, interviewing, reference check, job offer, leading the orientation and travel arrangement. 
  • Advice Supervisors with reviewing job descriptions, posting job advertisements, screening applicants, conducting job interviews/written tests, reference checks, extending job offers, and ensuring new employee’s paper work/hire pack is processed accurately.
  • Ensure that recruitment process is fair and transparent and in line with National Group of Companies HR policies and procedures.
  • Ensure proper orientation for all new staff with periodic follow up fields visits for additional support to field teams; collaborate and coordinate with other departments to provide an engaging and welcoming orientation
  • Maintain good working relationships with other department and provide feedback to HR/Administration Manager on HR issues.
  • Advise and conduct employees on exit management process for exiting employees and maintain its copies on the file. 

Job Responsibility #3 Staff Relations and Administration Support:

  • Review new employees contract agreement and ensure the new employees’ data is update to date on workday before the contract is approved.
  • Ensure the HR/Admin staff prepares payments for Administrative work in timely manner. And prepare payments for the field office in a timely manner.
  • Ensure that all personnel documents of the field office staff are updated and maintained in the personnel files including ex-staff file.
  • Follow up of employee contract extension.
  • Assist in writing personnel letters as required (transfer, Promotion, increment, acceptance of resignation and others).

Job Responsibility #4 Performance Management:

  • Coordinates the performance management cycle and with the support of the HRM ensures that mid-year and annual reviews are carried out.
  • Supports supervisors and staff in the goal setting, end of probation or annual performance reviews ensuring proper documentation of performance appraisals.
  • Supports supervisors to identify training needs or performance gaps of staff.

Job Responsibility #5 Supervision and Support:

  • Manage, train, coach HR/Admin officer the HR/Admin assistant create detailed plan to build capacity including performance objectives and development in collaboration with HR Manager.
  • Conduct a timely performance evaluation
  • Work on the career development plan of the subordinate.
  • Ensure that the subordinate is working in a harmonized manner.
  • Provide technical support and on job training for field based HR/ admin staff.
  • Nominate a staff from the field office to be coached/ mentor. Train/coach them and bring difference on their skill.
  • Follow up the implementation of improvement plan according to the feedback’s given at the time of coaching or collected from Roving HR/Admin Manager. 


  • University Degree/Post Graduate degree in Management, Business Administration, Accounting or related
  • 4 years’ experience for degree holders and 6 years of experience in office administration and human resource.
  • NGO experience in Human resource is preferable.
  • Strong organizational skills
  • Computer literate especially word and excel. 
  • Excellent in English and Somali both speaking & writing. 
  • Ability to work under pressure. 

Desired Qualifications

  • Knowledge and understanding of local employment standards, and occupational health
  • Strong MS office and the ability to use technology to collaborate across a global organization.
  • Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labor relations and negotiation, and Human Resources Information Systems.
  • Good conflict management skills.

Job Details

Job Location Hargeisa Somaliland
Company Industry Trading & Commodity Trading
Company Type Employer (Private Sector)
Job Role Human Resources and Administration
Employment Type Full Time Employee
Monthly Salary Range Unspecified
Number of Vacancies 1

Preferred Candidate

Career Level Mid-Career
Years of Experience Min: 4
Degree Bachelor’s degree / higher diploma


Human Resources Management/ Business Administration.

Interested candidates who meet the above requirements should submit their application cover letter, updated CV, National ID card and copies of certificates and other supporting documents with one PDF file to this link http://jobseekers.indhomart.com/login.php. Deadline submission for the application will not be later than Thursday 20th January 2022. Hard copies will not be received.

ONLY shortlisted candidates will be contacted for test and interview




Telegram: https://t.me/somalijobsinc

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Facebook Group: https://www.facebook.com/groups/somalijobs

Twitter: https://twitter.com/somalijobs

Instagram: https://www.instagram.com/somali.jobs/


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