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TELECOMMUNICATIONS ASSISTANT – Mogadishu, Somalia

  • Anywhere
  • Full-Time

Job Description

UNITED NATIONS SUPPORT OFFICE IN SOMALIA
(UNSOS)
UNITED NATIONS CORE VALUES: INTEGRITY, PROFESSIONALISM, RESPECT FOR DIVERSITY
THIS POSITION IS OPEN TO SOMALI NATIONALS ONLY AND DOES NOT HAVE INTERNATIONAL BENEFITS

FEMALE CANDIDATES ARE PARTICULARLY ENCOURAGED TO APPLY
DEADLINE FOR APPLICATIONS: 08 AUGUST 2020
DATE OF ISSUANCE: 09 JULY 2020
FUNCTIONAL TITLE: TELECOMMUNICATIONS ASSISTANT
LEVEL: GL-5
SECTION: FIELD TECHNOLOGY SECTION
LOCATION: MOGADISHU
DURATION OF CONTRACT: FIXED TERM APPOINTMENT
VACANCY ANNOUNCEMENT NUMBER: UNSOS/FTS/013/2020
Special Notice
This position is funded for an initial period of one year, extension of appointment
will be subject to budgetary approval. Appointment against this post is on a local
basis. The candidate is responsible for any travel expenses incurred to take-up the
appointment. All applicants are strongly encouraged to apply on-line as soon as
possible after the job opening has been posted and well before the deadline
stated in the job opening.
Interested applicants who are working with UN Contractors must fulfil the
obligations of their contracts with the UN Contractors to be eligible to apply for this
vacancy.
Organizational Setting and Reporting Relationships:
This position is located in Filed Technology Section (FTS), in Mogadishu Somalia. The
Telecommunication Assistant reports to the Team Leader of Service Management
Unit of Field Technology Section.
Duties and Responsibilities
Within delegated authority, the Telecommunications Assistant will be responsible
for the following duties:
• Analyses and reviews requests for telephone services; advises UN officials
and or facilities staff, e.g., architects, electricians, movers) in preparing
requests for services to ensure they are cost-effective and physically feasible.
• Formulates technical service orders and follows up on pending work orders,
requisitions, trouble reports, etc., to ensure work is completed in a timely
fashion.
• Decides on type of equipment/services needed.
• Maintains liaison with outside contractor telecommunications
representatives about any change, correction or discrepancy on the above
and other technical information on procedures; oversees installations,
monitors quality and quantity of work performed by contractors and
compiles and prepares statistics on same.
• Drafts and prepares blueprints showing equipment locations for telephone
technicians and facilities management staff.
• Assists in the design and development of work order databases and
maintains the databases using advanced computer technology.
• Assists in meetings’ preparation by preparing and configuring conference
hardware and operates equipment during conferences.
• Provides support and training for new users of conference systems.
• Researches and evaluates new conference products ensuring compatibility
with current operational standards and growth for future needs.
• Ensures that clear and accurate records of all telephone accounts,
documentation and invoices are maintained.
• Follows up on outstanding payments and recovery of charges.
• Maintains electronic records of all expenditures for commercial
communications of the Mission and provides CITS budget officer with this
information on a regular basis.
• Maintains a comprehensive filing system of invoices, statements and
correspondence for all telephone systems, including issues and return
vouchers for mobile and satellite SIM cards.
• Ensures that all telephone billing documents are scanned and electronically
stored before being archived.
• Performs other related duties as required
Competencies:
Professionalism:
Ability to analyse the tactical elements of vehicular support to clients Shows pride
in work and in achievements; Demonstrates professional competence and
mastery of subject matter; Is conscientious and efficient in meeting commitments,
observing deadlines and achieving results; Is motivated by professional rather than
personal concerns; Shows persistence when faced with difficult problems or
challenges; remains calm in stressful situations; Takes responsibility for incorporating
gender perspectives and ensuring the equal participation of women and men in
all areas of work; Knowledge of Telephone billing services is required.
Teamwork
Works collaboratively with colleagues to achieve organizational goals; Solicits input
by genuinely valuing others’ ideas and expertise; is willing to learn from others;
Places team agenda before personal agenda; Supports and acts in accordance
with final group decision, even when such decisions may not entirely reflect own
position; Shares credit for team accomplishments and accepts joint responsibility
for team shortcomings.
Technological awareness:
Keeps abreast of available technology; Understands applicability and limitations of
technology to the work of the office; actively seeks to apply technology to
appropriate tasks; Shows willingness to learn new technology.
Qualifications:
Education: High School Diploma or equivalent is required. Additional technical or
vocational training in telecommunications or other related field is
required
Experience: A minimum of five (5) years of progressively responsible work
experience in telecommunications or related area.
Languages: English and French are the working languages of the United Nations
Secretariat. For this position fluency in English (both oral and written) is
required.
Assessment Method
Evaluation of qualified candidates for this position may include a substantive
assessment which will be followed by a competency-based interview.

How to Apply:
Qualified candidates may submit their applications including their United Nations
Personal History form (PHP) to the address mentioned below quoting vacancy
announcement number and functional title on the subject line on or before the
deadline. The PHP is on the https://unsos.unmissions.org/jobs. Applications
submitted after the deadline 08 August 2020 not be accepted. Curriculum Vitae
(CV) will not be accepted. Only shortlisted applicants will be contacted for
interview.
FEMALE CANDIDATES ARE PARTICULARLY ENCOURAGED TO APPLY

Email: recruitment-unsoa@un.org
Kindly attach copy of PHP, all relevant academic certificates, Passport and or
National Identification Card. These are required as part of your application for
consideration of eligibilty. Please note CID and NISA Certificates are required at a
later stage of the recruitment process.
The United Nations shall place no restrictions on the eligibility of men and women
to participate in any capacity and under conditions of equality in its principal and
subsidiary organs.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT
PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).

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